dewa90 Privacy Policy

At dewa90, your privacy is not an afterthought โ€” it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a dewa90 player under Philippine law.

Last Updated: January 2026

Your Privacy Matters: dewa90 is committed to protecting the personal information of all players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. This Policy applies to all users of the dewa90 platform, including visitors, registered players, and former account holders.

01

Introduction

02

Data Controller

03

Personal Data We Collect

Category Examples When Collected
Identity Data Full name, date of birth, nationality, government-issued ID number (PhilSys, passport, driver's licence, SSS/GSIS) Registration & KYC verification
Contact Data Email address, mobile number, residential address (city, province, barangay) Registration & account updates
Financial Data GCash number, Maya account, bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details Deposit & withdrawal processing
Gaming Data Game history, bet amounts, win/loss records, session duration, bonus usage Ongoing platform use
Technical Data IP address, device type, browser type and version, operating system, time zone Automatic collection on access
Usage Data Pages visited, links clicked, features used, referral source Automatic collection on access
Communications Data Support chat transcripts, email correspondence, feedback submissions When you contact dewa90

dewa90 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (e.g., responsible gaming assessments).

04

How We Collect Your Data

  • Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
  • Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs.
  • Third-party sources: Identity and fraud-check data received from KYC verification providers, payment processors, and fraud prevention agencies where permitted by law.
  • Publicly available sources: Information from public databases or government registries used to verify your identity or comply with anti-money laundering obligations.
05

Purposes & Legal Basis for Processing

Purpose Legal Basis
Account registration and management Performance of contract
Identity verification (KYC) and age verification (21+) Legal obligation; legitimate interest
Processing deposits and withdrawals Performance of contract
Anti-money laundering (AML) and fraud prevention Legal obligation; legitimate interest
Responsible gaming monitoring and player protection Legal obligation; legitimate interest
Customer support and dispute resolution Performance of contract; legitimate interest
Personalised promotions and marketing communications Consent (you may withdraw at any time)
Platform analytics and improvement Legitimate interest
Compliance with regulatory and legal obligations Legal obligation
06

Sharing Your Personal Data

  • Payment processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
  • KYC and identity verification providers: Third-party services that verify your identity documents and age in compliance with Philippine gaming regulations.
  • Fraud prevention and AML agencies: Organisations that help dewa90 detect and prevent fraudulent activity, money laundering, and other financial crimes.
  • IT and platform service providers: Cloud hosting, data storage, and cybersecurity providers who process data on dewa90's behalf under strict contractual obligations.
  • Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where disclosure is required by law or court order.
  • Professional advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations, where necessary for dewa90's legal or business operations.

All third-party processors engaged by dewa90 are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with dewa90's documented instructions.

07

Data Retention

  • Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
  • Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
  • Gaming history: Retained for a minimum of three (3) years for regulatory compliance and dispute resolution purposes.
  • Marketing communications data: Retained until you withdraw your consent or for a maximum of two (2) years from your last interaction with dewa90, whichever is earlier.
  • Technical and usage logs: Retained for up to twelve (12) months for security and analytics purposes.
08

Security Measures

  • Encryption: All data transmitted between your device and the dewa90 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using AES-256 encryption.
  • Access controls: Access to personal data is restricted to authorised dewa90 personnel and service providers on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
  • Penetration testing: dewa90 conducts regular security assessments and penetration tests to identify and remediate vulnerabilities in the Platform.
  • Incident response: dewa90 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights, dewa90 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the Data Privacy Act of 2012.
  • Staff training: All dewa90 personnel who handle personal data receive regular data protection and security awareness training.
09

Cookies & Tracking Technologies

Cookie Type Purpose Duration
Strictly Necessary Enable core Platform functions such as login sessions, security tokens, and load balancing. Cannot be disabled. Session / up to 1 year
Functional Remember your preferences such as language, currency display, and game settings. Up to 1 year
Analytics Collect anonymised data about how users interact with the Platform to help dewa90 improve its services. Up to 2 years
Marketing Track your activity to deliver relevant dewa90 promotions and measure campaign effectiveness. Only used with your consent. Up to 1 year
10

Your Data Rights

  • Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy.
  • Right of access: You may request a copy of the personal data dewa90 holds about you, along with information about how it is being used.
  • Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly in your dewa90 account settings.
  • Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to dewa90's legal retention obligations.
  • Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
  • Right to data portability: You may request that dewa90 provide your personal data in a structured, commonly used, and machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe dewa90 has violated your data privacy rights.

To exercise any of your data rights, please contact the dewa90 Data Protection Officer via the support chat in your account dashboard or by email at [email protected]. dewa90 will respond to all verified requests within thirty (30) days.

11

Minors

Age Restriction: dewa90 is for players aged 21 and above only. Gambling is addictive. Know when to stop.

12

International Data Transfers

13

Changes to This Policy

14

Contact & Data Protection Officer

DPO Email: [email protected]

You may also reach us via the 24/7 live chat inside your dewa90 account dashboard. We aim to respond to all privacy-related enquiries within 30 days.

Privacy at a Glance

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AES-256 Encryption

All sensitive dewa90 data at rest is encrypted with AES-256. Data in transit is protected by TLS. Your information is never stored in plain text.

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Philippine Law Compliant

dewa90 fully complies with the Data Privacy Act of 2012 (RA 10173) and is registered with the National Privacy Commission.

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No Data Selling

dewa90 never sells, rents, or trades your personal data to third parties for marketing. Your data is used only to operate and improve the Platform.

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Your Rights Protected

Access, correct, delete, or port your data at any time. Lodge complaints with the NPC. dewa90 responds to all data requests within 30 days.

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Cookie Control

Manage your cookie preferences at any time. Only strictly necessary cookies run without consent. Marketing cookies require your explicit opt-in.

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21+ Only Platform

dewa90 never knowingly collects data from players under 21. Accounts found to belong to minors are closed immediately and data deleted.

Play with Confidence at dewa90

Your data is safe with us. Join thousands of Filipino players who trust dewa90 for a secure, fair, and exciting online casino experience โ€” backed by strong privacy protections and Philippine law.

21+ only  ยท  Philippines only  ยท  Gambling is addictive. Know when to stop.